Website Terms of Use

Effective date: November 3, 2026 · Version: 2026-11

These Website Terms of Use ("Terms") are an agreement between you and ValiBench LLC, a Virginia limited liability company ("ValiBench," "we," "us"). They govern your use of valibench.com and any page we publish on it (the "Site"). By using the Site you accept these Terms. If you do not accept them, do not use the Site.

1. Who these Terms cover

These Terms apply to everyone who visits the Site, including people who request pricing, a demo or security documents. They do not cover use of the ValiBench application at app.valibench.com, which is governed by the ValiBench Customer Agreement and the Order Form signed by your agency.

2. The Customer Agreement controls

If you or your organization has signed a ValiBench Order Form, the Customer Agreement governs the services. If these Terms conflict with the Customer Agreement, the Customer Agreement controls.

3. Changes to these Terms

We may change these Terms at any time by posting a new version on the Site with a new effective date. Changes apply from that date. Continuing to use the Site after a change means you accept it.

4. Using the Site

We give you a limited, revocable, non-exclusive, non-transferable permission to view the Site for your own business evaluation of ValiBench. We may change, suspend or remove any part of the Site at any time without notice.

5. What you may not do

You may not:

• copy, scrape, frame or republish the Site or its content, except to share a link;
• use automated tools to collect data from the Site, or test, probe or attack its security;
• submit false information, another person's information without permission, or anything unlawful, harmful or infringing;
• use the Site to build or support a competing product, or to collect pricing or product information for a competitor;
• interfere with the Site or anyone else's use of it.

6. Information on the Site

The Site describes ValiBench in general terms. It is not an offer, a warranty or a promise of any feature, result or price. Statements such as "built to SOC 2 standards" describe how we design and operate the service; they are not a certification, an audit report or an attestation. Pricing is provided only on request, and any quote is an estimate until it appears in a signed Order Form. Documents we provide on request through the Trust Center are confidential and are provided for your evaluation of ValiBench only. Nothing on the Site is legal, compliance, audit, insurance or regulatory advice.

7. Our content and your feedback

The Site, the ValiBench name and logo, and all text, designs, graphics and software on it belong to ValiBench or its licensors and are protected by law. If you send us ideas or feedback, we may use them for any purpose without obligation or payment to you.

8. No warranties

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, VALIBENCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT PROMISE THE SITE WILL BE AVAILABLE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS.

9. Limit of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, VALIBENCH AND ITS MEMBERS, MANAGERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SITE OR THESE TERMS, EVEN IF ADVISED THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SITE OR THESE TERMS IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY WHATEVER THE LEGAL THEORY, UNLESS A SIGNED AGREEMENT WITH VALIBENCH SAYS OTHERWISE.

10. Your responsibility to us

You will defend, indemnify and hold harmless ValiBench and its members, managers, employees and contractors from any third-party claim, loss or cost (including reasonable attorneys' fees) arising from your misuse of the Site, your breach of these Terms, or information you submit. You may not settle such a claim without our written consent.

11. Other websites

The Site may link to sites we do not control. We are not responsible for their content, policies or practices.

12. Ending your access

We may suspend or end your access to the Site, including by blocking IP addresses, at any time and without notice if we believe you have broken these Terms or the law. Sections 6 through 10, 14 and 15 continue after access ends.

13. Communications

If you request pricing, a demo, documents or information, we will reply by email about your request. We do not add you to a mailing list or send text messages from Site forms. To stop hearing from us, write to [email protected].

14. Governing law, disputes, no jury, no class actions

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Before filing a claim, each party will try in good faith for 30 days to resolve the dispute by written notice. Any lawsuit must be brought only in the state or federal courts located in the Commonwealth of Virginia, and both parties consent to those courts. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative action. Any claim must be filed within one year after it arises, or it is barred.

15. General

These Terms, with the Privacy Policy, are the whole agreement about the Site. If any part is unenforceable, the rest stays in effect. Our failure to enforce a part is not a waiver. You may not assign these Terms; we may assign them, including in a merger or sale of the business. Headings are for convenience only.

16. Contact

ValiBench LLC, Virginia, United States · [email protected]

Questions: [email protected] · ValiBench LLC, Virginia, United States